Shipping & Returns

Shipping:

 

We ship Worldwide! 

 

-Our team typically takes 1-3 business days to process our general ordersExcludes Saturday, Sunday and Holidays.

-Shipping information can only be modified before the order has begun processing (usually 1-2 business days after purchase day). After this period we will be unable to make any modifications to your order and you will be subject to pay for the shipping costs and other additional fees.

-You would only be able to cancel your order in the same day of purchase; your refund will go back to the original payment method and you will be notified by email for this action.

Please note that we need to receive and approve payment and address information in order to ship the items out. Once you place your order, you will receive a confirmation email with your order summary and once the order has been shipped you will receive another email with the tracking information.

When the merchandise is shipped, it is difficult for us to re-arrange delivery. Please make sure to type the right address at the time of check out to avoid shipping costs and other additional fees. 

 

We offer Free Standard Shipping on orders over $100 for US only!

Shipping costs will be automatically calculated as you add items to your cart. Midnight City Boutique will not be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. Our Free Standard Shipping applies only to merchandise. Taxes and Gifts Cards do not count toward the Free Shipping Total.

 

We use UPS and USPS for domestic and international orders:

 

US Shipping:
You may select your delivery option as your convenience prior to the check-out process. Cost is based on weight and destination.
-USPS First Class Mail (2-5 business days)
-USPS Priority Mail (2-3 business days)
-USPS EXPRESS Mail (1-2 business days) *Please place your order before 1:00 PM Eastern Time if you choose this option.

 

 International Shipping:

You may select your delivery option as your convenience prior to the check-out process. Cost is based on weight and destination.

-USPS First Class Mail (15-30 business days)

-USPS Priority Mail (7-21 business days)

-USPS EXPRESS Mail (5-10 business days)

 

 

Returns:

-We always want you to love your purchase!, but if you are not completely satisfied, we are glad to accept returns within 10 calendar days from the day of receiving your order.

-Items should be in perfect condition in order to be accepted.

-We can only issue you a refund as the form of Store Credit/ Gift Card for use on your future purchases. Store Credit Cards never expire and they are so easy to use!

 Please note that any returned items must meet these requirements: 

-Items should be returned within 10 calendar days from the day of receiving your order.

-Items should be returned to us in perfect condition (items that contain makeup, perfume, deodorant or similar product stains will not be accepted).

-All merchandise must be unworn, unwashed, and still have the original tags attached.

-A Return Form must be included  (Click here).

-Shoes, accessories or any other fragile items must be repacked in a protective box or package.

*If these requirements are not met, the items will be sent back to you and you are subject to pay for shipping cost and/or other additional fees.

*Midnight City Boutique reserves the right to refuse a refund if the merchandise has any signs of wear, alterations, misuse or damage.

 -Final Sale items will not be accepted and cannot be refunded or exchanged.

-Accessories items can only be exchanged but not returned.

-Shoes must be returned in their original box and placed into and additional protective box. Any damages or alterations to the shoes make them not eligible for returns.

 *Customers are subject to pay for shipping fees when returning the merchandise and the re-shipping fees when receiving the exchanged/new items.

We usually take 3-4 business days to process all the refunds once they are received into our institution. When they are finally processed, an online Store Credit will be issued and sent to you.

 

Return Items to:

Address: 148 Southeast 1st ave, Miami, Florida 33131.

 

Please contact us for any questions or concerns:

Business Hours: Monday-Friday (10:00 am- 8:00 pm ET)

Email: info@midnightcityboutique.com

Phone Number: (305) 908-3663